Terms of Service

1. Acceptance of terms

By accessing or using CookieRisk (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all visitors, users, and paying subscribers.

2. Description of service

CookieRisk is a website scanning service that detects cookies, trackers, third-party requests, and consent banner behaviour. The Service provides compliance reports, risk scoring, and monitoring capabilities. The Service is provided “as is” and is intended for informational purposes only.

3. Not legal advice

The Service provides technical scanning and compliance scoring. It does not constitute legal advice. Scan results, compliance scores, risk assessments, and enforcement references are informational and should not be relied upon as a substitute for qualified legal counsel. You are responsible for ensuring your own legal compliance.

4. Accounts and subscriptions

5. Acceptable use

You agree not to:

• Use the Service to scan websites you do not own or have authorisation to audit
• Attempt to overload, disrupt, or reverse-engineer the scanning infrastructure
• Use scan results to extort, blackmail, or harass website operators
• Resell access to the Service without an Agency plan or written agreement
• Automate access beyond the provided API (Agency plan) without permission
• Use the Service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms.

6. Intellectual property

The Service, its code, design, and branding are owned by CookieRisk. Scan reports generated for your websites are yours to use, export, and share. You may not reproduce or redistribute the Service itself.

7. Money-back guarantee

Paid plans include a 14-day money-back guarantee. If you are not satisfied within the first 14 days of your subscription, contact us for a full refund. After 14 days, refunds are issued at our discretion.

8. Limitation of liability

To the maximum extent permitted by law, CookieRisk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use the Service. Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

9. Availability and uptime

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, and force majeure events may cause temporary disruptions. We will communicate planned downtime in advance when possible.

10. Changes to terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

11. Governing law

These terms are governed by the laws of the Netherlands. Any disputes arising from these terms or the Service shall be submitted to the competent courts of the Netherlands, without prejudice to your rights under mandatory consumer protection laws in your jurisdiction.

12. Contact

For questions about these terms, contact us at: legal@cookierisk.eu